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      EF (Education First)

      Engaged Employer

      EF (Education First) reviews

      Good Worklife balance. - Senior Software Developer EF (Education First) Employee Review

      4.0
      Sep 10, 2025
      Senior software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offers a flexible hybrid work model with remote options on certain days, which helps employees balance personal and professional commitments. Generous vacation allowances, along with travel perks, contribute to time for rest and exploration. Working hours are generally reasonable, with limited overtime expectations. The culture is supportive and values employee well-being, making it easier to manage both work responsibilities and personal life. Opportunities to travel for work are well-planned, ensuring that balance is maintained.

      Cons

      The company has a tendency to make roles redundant quite often, which can create uncertainty for employees. This lack of long-term job security may affect confidence and stability, especially for those seeking a steady career path.

      avatar
      EF (Education First) Response
      10mo
      Glad to hear you are enjoying your time with EF in the London office—8 years is a long time! It’s great to know that work life balance has been a highlight of your experience here. We also appreciate you sharing your perspective on job security. We understand that restructuring can create uncertainty, and these decisions are never taken lightly. While EF, like many global organizations, occasionally needs to adapt parts of the business, these moments have not been frequent over the 60 years we have been around, and are approached with care. Thank you again for being part of the team and for sharing your feedback!

      Explore other reviews about EF (Education First)

      5.0
      Apr 22, 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF (Education First) Response
      2mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      1.0
      Jul 7, 2026
      Tour consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well structured, comprehensive formal training. Perks and benefits

      Cons

      Once training is done, you’re pretty much on your own to figure things out. The weekly meetings with your manager end. You spend all day on the phones and there’s not a whole lot of interaction or collaboration going on in the office or across your team. At the end of the day it is a job and the perks and benefits are nice (travel). It just seemed social interaction of any kind, even to ask questions, was discouraged and in fact was viewed as distracting. The cold calling just gets to be tiring after a while, making it hard to stay at the job for longer than 1-2 years. Good entry level sales job, though.

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