Great Experience Leading Diverse Projects and Teams - Engagement Manager EXL Service Employee Review

5.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive management encourages professional growth Exposure to global client base and interesting analytics projects Strong focus on upskilling and internal team knowledge sharing Flexible work policies promoting work-life balance Collaborative culture and peer support throughout projects

Cons

Project timelines can be aggressive with tight deadlines Cross-team coordination sometimes creates communication gaps Compensations for higher roles can be improved for market parity Occasional long hours during deliverable crunch periods More focus needed on process automation to reduce manual effort

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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