Good, but too much bureaucracy - Anonymous employee EXL Service Employee Review

2.0
Jan 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Aggressive pursuit of business, workload is not demanding

Cons

Poor management, too many reorgs, sales function is a mess, too much emphasis on revenue and not enough on client satisfaction

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is growing rapidly

Cons

High expectations and fast changing priority

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