I would truly stay away from here - Anonymous employee EXL Service Employee Review

1.0
Jan 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The bonuses would be good

Cons

This is one of the worst companies I have worked for. Especially when it comes to training and expectations. They falsely deceived from the start and the fact of the holidays didn't matter. Manager and upper management was the worst I have ever experienced as an auditor

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5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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