Good Company to work for - Anonymous employee EXL Service Employee Review

4.0
Jun 15, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. EXL provides good Learning Opportunity 2. People are really nice and friendly, I am really enjoying working with them

Cons

1. HR support is not up to the mark. 2. Senior management only cares about the business (majorly large accounts). They dont really care about their employee's need.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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