Program Analyst - Program Analyst EXL Service Employee Review

3.0
Oct 20, 2018
Recommend
CEO approval
Business Outlook

Pros

1. The flexibility of working shift. 2. Work life balance.

Cons

1. Senior management does not provide appropriate support and appreciation to employees giving their honest efforts and only are affected by buttering. 2. Lateral hiring has become a mockery for senior management and they are bringing their counterparts and juniors from previous organization just to maintain their upper hand and old employees are being neglected. 3. The work environment has now deteriorated as many employees just show off how critical and intense work they are performing although it's just a simple task. 4. When it comes to coordination their is no help from many employees as they do not want to share knowledge so that their superiority does not go away. 5. The salary increments are very low as compared to other MNCs. 6. Managers give preference to ladies in comparison to gents for rewards and appraisals and are liars.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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