EXL is the BEST Company a RN Utilization Nurse can work for!! - RN Utilization Management EXL Service Employee Review

5.0
Dec 4, 2018
Recommend
CEO approval
Business Outlook

Pros

This company truly cares about their employees. The kindness, compassion, and professionalism of each person I interacted with was outstanding. The benefits are amazing,and my pay was above market. Everyone worked as a team, I never heard anyone say "it not my job." Every employee really cares about the member. HR and management have an open door policy. My manager jumped right in and helped us when our caseload was high. I worked from home. The IT department in Tampa was always available when I had a computer issue and they are super patient and knowledgeable.

Cons

There really isn't cons. This is a growing company so embracing change was paramount to success.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

See reviews by: Helpful|Rating|Date|All