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EXL Service

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EXL Service reviews

Advisory - Gurgaon - Associate Manager EXL Service Employee Review

1.0
Jan 17, 2019
Associate manager
Recommend
CEO approval
Business Outlook

Pros

None to be honest. Join advisory and ruin your career,

Cons

Favoritism, no learning curve, lots of repetitive manual work on excel and access, no defined work load, unhappy clients, lots of people involved in gossip rather than work.

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EXL Service Response
7y
Thank you for providing feedback. Looks like your experience while working at EXL wasn't that great, but I would like to assure you personally that this is not the culture that we are known for. Our employees are our biggest strengths and we will do everything possible to improve their experience in the organization. We don’t encourage organization politics and promote a transparent and non-favoritism culture in the organization. This may be a one-off instance where you have felt this way. We wish you all the best for your future endeavors.

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CEO approval
Business Outlook

Pros

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Cons

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2.0
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Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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