Irresponsible Senior Leadership - Manager - Decision Analytics EXL Service Employee Review

2.0
Dec 15, 2013
Recommend
CEO approval
Business Outlook

Pros

- Salary is competitive - Nothing other than that

Cons

- Senior leadership does not care about the people - It is a people based firm, but zero focus on their happiness - HR plays zero role in the firm - Employee cannot talk to HR about its grievances

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5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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