Overall very professional outlook - Assistant Manager Human Resource EXL Service Employee Review

3.0
Mar 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Great facility , professional attitude of leadership , process oriented and leadership empowers employees at the middle management level

Cons

Did not have a holistic concept of HR, making HR report into the Operations. Too much of wastage of time in Background Verifications ( though mandated by client ). Very poor pay masters

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

See reviews by: Helpful|Rating|Date|All