In case you dont have other options in life - Program Analyst EXL Service Employee Review

3.0
Jan 8, 2021
Recommend
CEO approval
Business Outlook

Pros

work life balance is there , however you might need to fight for it when needed good team integration (Good people present) Recognition for your work

Cons

No HR , its all digital , hence managers would have direct power(some scenario its misused) Micromanagement and trust issues might make people do things that might not be good or company ,individual or project (depends on manager and project)

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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