Toxic Workplace: From the Top-Down - Anonymous employee Ecampus.com Employee Review

1.0
Jun 19, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you're willing to be miserable, it can be a good "stepping stone" workplace. You learn about the textbook industry if you're willing to insert yourself into meetings beyond the scope of your job. There is growth opportunity if you're competent, and again, willing to work in chaos.

Cons

I logged in to show a co-worker how terrible the reviews were for this company and realized they must have bribed some current employees to post positive reviews to hide the honest ones. This place is THE most toxic work environment I have or ever will experience in my life. I worked directly with the CEO and then moved into another department eventually. The CEO takes pride in his verbal and emotional abuse of employees, managers and underlings alike. He sees every person there as replaceable and regularly name-calls and insults them behind closed doors. In other departments, you are overworked and underpaid - literally every person other than executives are underpaid there, no exception. Don't think you will be the one to break the cycle - you won't. There is hardly any organizational structure, and managers are just those who have managed to make it past 3-5 years there. There is no leadership training or investment in professional development, so in general, the management is terrible. HR policies are antiquated and aimed at only conserving costs - not caring for their employees. The physical environment of the main office is deplorable and they do not care because its so cheap. They are unwilling to change to keep good employees for longer than an average of 1-2 years, so unfortunately, many of the people that work there are either sub-par or just biding their time until another opportunity comes along. Don't be like me and naively think "oh it can't be that bad". It is.

Explore other reviews about Ecampus.com

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Helpful team members. Clear guidance from managers. Good training makes daily customer interactions much easier to handle. Positive work environment. Consistent workflow. Competitive pay and benefits. Flexible scheduling helps maintain a healthy work routine.

Cons

Busy seasons bring heavier customer volume.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The core selection of products is solid when they are actually stocked properly.

Cons

-The real issue is that people were pushed into management with no real understanding of how to lead. -Managers are making operational decisions with no prior experience training others or handling responsibility at this level, and it shows in every choice. -Decisions seem to come from guesswork or favoritism, while staff doing the actual work deal with the consequences. -The chain of command is completely unclear because directions are constantly changed or contradicted by different managers within the same day. -The entire store operates in a constant state of uncertainty since no one can trust that instructions given today will still apply tomorrow, making it extremely difficult to function effectively.

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