Allegations of exploitations and fake promises - Customer Service Ecampus.com Employee Review

2.0
Feb 28, 2023
Recommend
CEO approval
Business Outlook

Pros

The minimalist decor featuring neutral tones in the office imbued a peaceful atmosphere, lending an organized feel, making the space feel more open and lighter.

Cons

The company failed to address the cause of the high employee turnover. Moreover, the constant need to recruit and train new employees to replace those who leave is not only a drain on company resources but also impacts productivity and efficiency. Thism coupled with the allegations of exploitation and fake promises, has damaged the company's reputation and may even deter potential hires in the future.

Explore other reviews about Ecampus.com

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- The workload is steady. - The sales process is easy to follow. - Expectations are clear and quite reasonable. - Training designed to provide both knowledge and confidence - Excellent opportunity for people new to sales

Cons

None that have come to my attention

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The core selection of products is solid when they are actually stocked properly.

Cons

-The real issue is that people were pushed into management with no real understanding of how to lead. -Managers are making operational decisions with no prior experience training others or handling responsibility at this level, and it shows in every choice. -Decisions seem to come from guesswork or favoritism, while staff doing the actual work deal with the consequences. -The chain of command is completely unclear because directions are constantly changed or contradicted by different managers within the same day. -The entire store operates in a constant state of uncertainty since no one can trust that instructions given today will still apply tomorrow, making it extremely difficult to function effectively.

See reviews by: Helpful|Rating|Date|All