Pros
The General Manager (Mike McCorkell) genuinely cares about employee well-being and actively tries to improve the workplace. Since Mike joined, there have been positive changes, such as salary increases and some efforts to create a more welcoming environment.
Cons
The local HR department (Deeside) is extremely ineffective and perceived by many employees as working against staff rather than supporting them. Employee mental health is severely impacted, with low morale across the site. There is a strong focus from upper management on results and profit, with little to no attention to the human side of the business. Employees often feel undervalued and expendable. Overall, the company lacks a healthy balance between performance expectations and employee care.