Great Place to Work - Process Manager Elevate Employee Review

4.0
Apr 17, 2017
Recommend
CEO approval
Business Outlook

Pros

I joined Elevate Services when it was just one room with 5 employees so I have seen this company grow and I have grown with it. In my total industry experience I have not seen such a great and positive atmosphere. The work atmosphere is something that the employees make and Elevate employees have done a great job in maintaining it. Pay is very good as compared to even some of the biggest brands in the market. Other benefits like medical are also good Work life balance is great. The greatest I ever saw. Stress free atmosphere with highly supportive management team. Human Resource department is unique, I am yet to come across such "happy to help" HR guys. HR does not feel like HR at Elevate. These guys are doing a great job.. Open door policy at Elevate is actually too open. Good for the employees, maybe not so good for the management. Based on my experience, Employees are more important than clients at Elevate.

Cons

Lack of growth opportunities as the company is itself, in the growing stage.

Explore other reviews about Elevate

5.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Work-Life balance. Monthly training topics.

Cons

Sometimes break in communication can occur with case load assignments.

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Elevate Response
3mo
Thank you so much for this wonderful review! A 5-star rating after three years carries REAL weight, and it means a great deal to us! Flexible schedules, genuine work-life balance, and regular learning opportunities are things we want to be table stakes at Elevate. Hearing that they're consistently part of your experience tells us we're getting the fundamentals right. The communication gap around case load assignments is a fair flag: even one breakdown in clarity can create unnecessary stress, and that's worth fixing. We're reviewing how assignments are communicated to ensure all Elevaters always have what they need to hit the ground running.
4.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Contact of work was decent but not particularly challenging. Schedules were unpredictable because of client demands but overall could be managed if one was OK with 12 hour days.

Cons

Celebrate heroism versus day-to-day smooth operation. Made people believe the only way to get recognized was to commit unnatural acts

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Elevate Response
2mo
Thank you for a review that is both generous with the stars and honest about the experience. The distinction you've drawn between celebrating heroism and rewarding consistent, reliable performance is one that gets to the heart of how well meaning recognition cultures can go wrong. That's not the culture we want to build, and your feedback is a useful mirror. We’re examining how recognition and rewards are structured at Elevate to ensure that steady, high-quality contribution is valued as much as crisis response. Your advice to management is noted, and taken seriously.
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