A company that values people - Senior Manager IT Elevate Employee Review

5.0
Aug 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Elevate values it's people that are deserving of its trust. Often, I am asked why I stay in this company even though there are tons of opportunities outside, is because of the company culture I witnessed. Elevate Manila's culture is like a family that treats each other with respect. One of the best is also the work from home set up. The company's trust that you perform your job even you are outside its premises is beyond comparable.

Cons

There are some hires that are not fit to the culture of Elevate. It is a challenge but as long as Elevate sticks to its values and principles, I believe those wrong hires will naturally find their way out.

Explore other reviews about Elevate

5.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Work-Life balance. Monthly training topics.

Cons

Sometimes break in communication can occur with case load assignments.

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Elevate Response
3mo
Thank you so much for this wonderful review! A 5-star rating after three years carries REAL weight, and it means a great deal to us! Flexible schedules, genuine work-life balance, and regular learning opportunities are things we want to be table stakes at Elevate. Hearing that they're consistently part of your experience tells us we're getting the fundamentals right. The communication gap around case load assignments is a fair flag: even one breakdown in clarity can create unnecessary stress, and that's worth fixing. We're reviewing how assignments are communicated to ensure all Elevaters always have what they need to hit the ground running.
4.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Contact of work was decent but not particularly challenging. Schedules were unpredictable because of client demands but overall could be managed if one was OK with 12 hour days.

Cons

Celebrate heroism versus day-to-day smooth operation. Made people believe the only way to get recognized was to commit unnatural acts

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Elevate Response
2mo
Thank you for a review that is both generous with the stars and honest about the experience. The distinction you've drawn between celebrating heroism and rewarding consistent, reliable performance is one that gets to the heart of how well meaning recognition cultures can go wrong. That's not the culture we want to build, and your feedback is a useful mirror. We’re examining how recognition and rewards are structured at Elevate to ensure that steady, high-quality contribution is valued as much as crisis response. Your advice to management is noted, and taken seriously.
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