I don't understand the 4 stars here? - Anonymous employee Ensora Health Employee Review

2.0
Apr 14, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO VPs and Team members are great. A lot more women in leadership than most tech companies

Cons

Too many cooks in the kitchen. The organization structure here makes no sense. I felt like I had to answer to 4-5 different people on a regular basis. You have your manager, a director, a VP and then your GM. Your GM has no direct reports but they are very much acting like they do. The majority of the GMs are very toxic and are honestly what is driving good talent away. We've tried to create a paper trail with HR but honestly think the EVPs are too slammed to go through the hiring process of another GM. Speaking of slammed. Everyone is slammed. It's like a startup where you're expected to wear all these hats but then people tell you that your hat is wrong or you're not doing it good enough. Okay, then take something off my plate instead of giving me more. Also, a specific GM mansplains, talks down, and manipulates his employees on a regular basis. Folks are easily working 12 hours a day and the "merit increase" they rolled out was laughable. It didn't even offset the the health insurance increase. The folks giving these 4 stars are new and will eventually be worn down.

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Ensora Health Response
5y
Thank you for sharing. Within a matrixed organization, where cross-functional relationships are crucial, we know that there can be questions around accountability. We are a young organization with a more mature model that we believe is right for us as we develop organizationally. Because we are very intentional about deepening the understanding of this model, we have developed workshops that are currently being delivered on this very topic, and we know they are making a difference. We agree that team members need to understand their role, the expectations for that role, and accountability within their function as well as potentially within their segment of the business, and we are committed to evolving and strengthening understanding of our business structure so that everyone may be successful.

Explore other reviews about Ensora Health

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

- Headed in the right direction after a changeup in leadership - Right people in the right roles - Great customer experience organization/leadership

Cons

- Change (lots of it) - not always a bad thing

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Ensora Health Response
3mo
Thank you for sharing your perspective. We’re glad to hear the recent leadership changes and team alignment are creating positive momentum, and we appreciate your recognition of our customer experience organization. We understand that periods of transformation bring a lot of movement, and we remain committed to staying transparent as we continue to evolve. Thanks again for your feedback and for contributing to our progress.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Smooth and organized onboarding process Equipment and login credentials provided ahead of start date IT setup was simple and stress free Welcoming, friendly, and helpful team from day one. Great Communication throughout the process

Cons

Too soon to tell, Just getting started.

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