Disconnected and only getting worse... - Anonymous employee Ensora Health Employee Review

1.0
Jan 22, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many talented individuals at Therapy Brands.

Cons

There are many talented individuals at Therapy Brands that are over looked/ignored creating an inefficient work environment and limited opportunity. Therapy Brands senior management are severely disconnected from its employee and customers making daily life unnecessarily challenging, aggravating, and defeating. Limited tools and support are provided for success. The work/life balance is poor, one can expect to work a minimum of 50+ hours a week. Patient Care isn't at the heart of Therapy Brands.

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Ensora Health Response
2y
Thank you for sharing your insights and perspectives on your experience at Therapy Brands. We are always open to feedback and are committed to addressing the issues you've raised to create a more supportive and efficient work environment for all our team members. It's encouraging to hear that you recognize the talent within our organization. We acknowledge that effective communication and collaboration between team members and management are essential for fostering a positive workplace culture. We are dedicated to bridging any gaps in communication and ensuring that all voices are heard and valued within our organization. Your feedback regarding work-life balance and the importance of patient care aligns with our values, and we are committed to providing resources and support to help our team members maintain a healthy balance while delivering high-quality services to our customers. We are committed to listening to our team members and implementing changes that address their concerns and improve the overall team member experience.

Explore other reviews about Ensora Health

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

- Headed in the right direction after a changeup in leadership - Right people in the right roles - Great customer experience organization/leadership

Cons

- Change (lots of it) - not always a bad thing

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Ensora Health Response
3mo
Thank you for sharing your perspective. We’re glad to hear the recent leadership changes and team alignment are creating positive momentum, and we appreciate your recognition of our customer experience organization. We understand that periods of transformation bring a lot of movement, and we remain committed to staying transparent as we continue to evolve. Thanks again for your feedback and for contributing to our progress.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Smooth and organized onboarding process Equipment and login credentials provided ahead of start date IT setup was simple and stress free Welcoming, friendly, and helpful team from day one. Great Communication throughout the process

Cons

Too soon to tell, Just getting started.

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