They have layoffs pretty regularly - Remote Customer Service Representative Ensora Health Employee Review

1.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great! People believe in what they are doing.

Cons

They have to continually restructure and lay people off and rebrand its kind of embarrassing.

avatar
Ensora Health Response
1y
Thank you for taking the time to share your feedback. We truly appreciate your kind words about your coworkers and the shared belief in the mission of our company. It’s always rewarding to hear that our team members have been a positive part of someone’s experience. While it’s true that we have made some organizational changes this year, it is not accurate to state that we hold layoffs regularly. In any case, when these decisions are made it is always thoughtful and with the intention of strengthening our ability to serve our customers and grow as a business. Restructuring is a part of adapting to a dynamic industry and ensuring the long-term success of the company. That said, we understand that change can be challenging for some people to adapt to, and we’re committed to supporting our team members during times of transition. We remain focused on fostering a positive work environment and aligning our efforts with our mission and goals. We thank you again for your contributions during your time with us and wish you all the best in your future endeavors.

Explore other reviews about Ensora Health

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

- Headed in the right direction after a changeup in leadership - Right people in the right roles - Great customer experience organization/leadership

Cons

- Change (lots of it) - not always a bad thing

avatar
Ensora Health Response
3mo
Thank you for sharing your perspective. We’re glad to hear the recent leadership changes and team alignment are creating positive momentum, and we appreciate your recognition of our customer experience organization. We understand that periods of transformation bring a lot of movement, and we remain committed to staying transparent as we continue to evolve. Thanks again for your feedback and for contributing to our progress.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Smooth and organized onboarding process Equipment and login credentials provided ahead of start date IT setup was simple and stress free Welcoming, friendly, and helpful team from day one. Great Communication throughout the process

Cons

Too soon to tell, Just getting started.

See reviews by: Helpful|Rating|Date|All