A Mental Health Company That Doesn't Care About Mental Health - Anonymous employee Ensora Health Employee Review

1.0
Jan 8, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stay away. It's a toxic work environment where results are achieved at the expense of the employee's mental health and personal life.

Cons

-Consistently understaffed and overworked with no hope of hiring enough people any time soon. -The amount of work expected does not match the compensation level. -Priorities change extremely often. I've seen my project priorities change multiple times within the course of a 30-minute meeting. -Management is "Your friend"... until you tell them that the project they promised a customer is not actually possible.

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Ensora Health Response
1y
Thank you for sharing your perspective. We understand that a fast-paced work environment can be demanding, and we are continuously working to ensure our teams feel supported, valued, and appropriately resourced. While we aim to be agile and responsive to business needs, we recognize that stability and clear prioritization are equally important, and we are actively working to improve in these areas. Staffing and workload balance are ongoing priorities, and we are committed to making strategic hires to support our teams. Compensation is also something we regularly evaluate to ensure we remain competitive and fair. While small gestures of appreciation, such as team celebrations, are meant to recognize hard work, they are not intended to replace meaningful efforts to improve team member experience. We take team member well-being seriously and do not want anyone to feel that their personal life and mental health are compromised. Open communication is key, and we encourage direct conversations with leadership or a member of our business partner team to address concerns constructively. Your feedback is valuable, and we appreciate your contributions as we continue working toward a better, more sustainable work environment. Thank you again for your feedback and for being part of our team. We hope to partner together to continue building a better experience for all team members.

Explore other reviews about Ensora Health

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

- Headed in the right direction after a changeup in leadership - Right people in the right roles - Great customer experience organization/leadership

Cons

- Change (lots of it) - not always a bad thing

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Ensora Health Response
3mo
Thank you for sharing your perspective. We’re glad to hear the recent leadership changes and team alignment are creating positive momentum, and we appreciate your recognition of our customer experience organization. We understand that periods of transformation bring a lot of movement, and we remain committed to staying transparent as we continue to evolve. Thanks again for your feedback and for contributing to our progress.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Smooth and organized onboarding process Equipment and login credentials provided ahead of start date IT setup was simple and stress free Welcoming, friendly, and helpful team from day one. Great Communication throughout the process

Cons

Too soon to tell, Just getting started.

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