more corporate over time - Customer Support Manager Ensora Health Employee Review

3.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

remote work, flexible-ish, interesting work that presents unique challenges and has real-world impacts on provider business and patient care

Cons

red tape, promises made and not kept, lots of leadership turnover (we call it "the purge"), disorganized

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Ensora Health Response
11mo
Thank you for sharing your experience and for your continued contributions over the past few years. We're glad to hear that the remote flexibility and the meaningful nature of the work have been positive aspects of your role. We also recognize your concerns around internal processes, leadership transitions, and organizational structure. We know that change can be difficult, and while some evolution is necessary for growth, we are focused on bringing greater clarity, alignment, and follow-through across the organization. As a current team member, we’d value the opportunity to hear more about your experience directly. We encourage you to connect with your leader or reach out to the People team to share any additional thoughts or suggestions. Your perspective is important in helping us improve and move forward together.

Explore other reviews about Ensora Health

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

- Headed in the right direction after a changeup in leadership - Right people in the right roles - Great customer experience organization/leadership

Cons

- Change (lots of it) - not always a bad thing

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Ensora Health Response
3mo
Thank you for sharing your perspective. We’re glad to hear the recent leadership changes and team alignment are creating positive momentum, and we appreciate your recognition of our customer experience organization. We understand that periods of transformation bring a lot of movement, and we remain committed to staying transparent as we continue to evolve. Thanks again for your feedback and for contributing to our progress.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Smooth and organized onboarding process Equipment and login credentials provided ahead of start date IT setup was simple and stress free Welcoming, friendly, and helpful team from day one. Great Communication throughout the process

Cons

Too soon to tell, Just getting started.

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