Leadership has very little mind for consistent direction - Senior Technical Product Support Entrust Employee Review

3.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

The coworkers, the pay was higher than average, lower level leadership is fantastic for the most part.

Cons

HR does not have the wherewithal to help employees being harassed by other employees. The CEO lacks direction and his subordinates are sycophants who don't know how to say no to bad ideas. Keeps throwing products at walls to see what sticks instead of listening to their customer base, therefore reducing profitability.

Explore other reviews about Entrust

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

importance of work, culture, the people

Cons

work life balance, people retireing without backfill

2.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation, benefits, and community involvement

Cons

Broken performance management process. Self-evaluate your performance before the year even ends and wait two months into the new year before your goals are defined from leadership - waste a quarter of the year in a gray, undefined area. Quick to throw money at purchased tools or ineffective 3rd-party resources creating more cost burden than value delivery instead of actually fixing broken processes. Lost industry credibility and Trust after Google fail in 2024 with a declining sales pipeline since.

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