Good first job, but not for long-term - Technical Support Engineer Epic Employee Review

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good pay for a new graduate coming from a non-CS background - Friendly and relatively casual company culture - Opportunities to pursue many different types of career development

Cons

- Must live within 45 minutes from HQ in Verona, WI - Very little to no remote work options - Workload never evens out, only increases - High turnover - Poor work-life balance

Explore other reviews about Epic

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Impact: You are part of creating systemic level change for healthcare organizations. You get to be on site and work directly with providers and see how these changes impact their communities. People: Extremely smart and capable. I feel like I can rely on my team in a way I haven't at previous employers. New hires are entry level, so there's a strong community for people in a similar stage of life. Culture: Quirky but in a real, unique way. People are collaborative and celebrate shared accomplishments. The campus enshrines a very specific (and fun!) vibe. Location: Madison is awesome. Benefits: The health insurance is unparalleled. Sabbatical is a super cool perk too. Growth: A lot of autonomy and responsibility allows people to rise to the challenge. Stability: Solid industry, no lay-offs.

Cons

Remote work flexibility: 5 days a year

3.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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