Pros
The director is very open to feed-back and solutions/strategies to fix issues. The benefits package is second-to-none, I have yet to find a company with a better benefits package. There is the opportunity to work closely with the clients, and minimal supervision (no one wants to work for a micro-manager). Most of my co-workers are very friendly and easy to work with.
Cons
I understand and share some of the things expressed by other reviewers. However, I have a more positive outlook towards the future and hopeful that things will change. There definitely needs to be better communication among the staff. However, I feel that some of these older employees that have been mentioned previously, it is time for them to go. The chaos begins and ends with the staff, and honestly there are only a few rotten apples. They effect the entirety of the adult services department, and hopefully the director will take notes and get rid of those folks.