Is Equity Residential a good company to work for?

Equity Residential has an overall rating of 4.0 out of 5, based on over 1,166 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 76% of employees would recommend working at Equity Residential to a friend and 72% have a positive outlook for the business. The best reviews about Equity Residential have been left by employees working as Regional Manager , Intern and Community Manager .

Does Equity Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Equity Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Equity Residential. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Equity Residential?

76% of Equity Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equity Residential 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Equity Residential?

Leasing Consultant (250) , Community Manager (136) , Service Manager (35) , Maintenance Technician (30) , Manager (25) , Property Manager (25) , Regional Manager (20) , Concierge (17) , Intern (16) , Assistant Community Manager (15) , Assistant Property Manager (15) , Service Technician (14) , General Manager (11) , Senior Leasing Consultant (11) , Assistant Manager (10)

What are the pros of working at Equity Residential according to real employee reviews?

"Pay is on the low level of acceptable but benefits and company discounts were pretty good" ((in 69 reviews)); "Great people to work with" ((in 65 reviews)); "They keep us engaged and training is great." ((in 40 reviews)); "Great employees who have been around for years." ((in 32 reviews)); "Growth opportunities locally and nationally!" ((in 23 reviews))

What are the cons of working at Equity Residential according to real employee reviews?

"Monetary Compensation At/Below Average, Conservative Upper Management, Restrictive on Remote Working Arrangements" ((in 46 reviews)); "Poor management communication with lower level employees, in addition to inefficient use of time." ((in 42 reviews)); "no work life balance as you have to work almost every weekend" ((in 38 reviews)); "Regional managers on the east coast." ((in 32 reviews)); "Property management can be busy and stressful" ((in 18 reviews))

What are employees saying about Equity Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equity Residential layoffs and their outlook for job security at Equity Residential in 2026.

What are the top reviewed Equity Residential locations?

Chicago , New York , Los Angeles , Seattle , Washington , San Francisco , Boston , Irvine , Denver , San Diego , Arlington , Alexandria , Jersey City , San Jose , Atlanta , Mission Viejo , Scottsdale , Rancho Cucamonga , Santa Clara , Fort Lauderdale , Augusta , Dallas , Long Beach , Chino Hills , Bellevue , Hoboken , Phoenix , Orange , Pasadena , Ontario

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Equity Residential reviews

This is a Great Place to Work - Service Manager Equity Residential Employee Review

5.0

Jan 7, 2018

Service manager

Recommend

CEO approval

Business Outlook

Pros

The pay and bonuses are very good as is the opportunity for advancement. The culture is the best thing about working here. The team genuinely care about and share in each others success. I love it!

Cons

The "run lean" philosophy can be overly stressful at times.

Equity Residential Response

Hello, and thank you so much for your great review! It means a lot to us to hear perspectives from the service side of our company, which we know is a very challenging aspect of our business and a critical one to our success. We’re thrilled to hear that you are happy with your total compensation as well as your prospects for career growth, and that our culture and people are at the top of your list - ours too! We respect your concerns about staffing levels and floating support, and ensure you that we are continually evaluating our staffing levels. We plan to take proactive measures to get our teams the support they need for peak season, and we hope you will notice a difference! Thank you again for taking the time to share your thoughts, and for your tenure and dedication to the company.

Explore other reviews about Equity Residential

5.0

May 28, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

Equity Residential Response

1mo

Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!

2.0

May 7, 2026

Multisite leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

Equity Residential Response

2mo

Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.

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