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      Equity Residential

      Engaged Employer

      Equity Residential reviews

      Current Community Manager - Community Manager Equity Residential Employee Review

      5.0
      Dec 28, 2018
      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Equity truly is the best of the best. The training, employees and support your receive is amazing. Pay is good-not great but we operate in cities where the cost of living is high so it's relative. BUT we do get a housing discount, which really helps and a lot of people take advantage of. Other benefits like PTO, health insurance, 401K are pretty good. Health insurance can be really affordable if you participate in the wellness program and you should (can't complain about Amazon gift cards and cheaper premiums!) Career advancement is probably where Equity shines- they have great training programs for new employees and they've developed programs for their leasing consultants and service techs to gain the skills to be promoted. Upper management is also supportive and understanding. Leadership does take the time to listen to the concerns of the onsite team and will respond to concerns that are frequently brought up.

      Cons

      Properties tend to be staffed thin. Like I mentioned above too, Equity operates in cities with a high cost of living, the pay is good but unless you live far from the buildings they manage, it's pretty expensive to live. Work/life balance can be difficult especially in the busy season.

      avatar
      Equity Residential Response
      7y
      Hello, and thank you for taking the time to share this excellent, candid feedback! We're so appreciative of all that you do as a leader to one of our on-site teams. We love that you highlighted career advancement and training as one of the positive things you love about Equity - and as a CM, you are paying it forward in those areas every day with your team. Regarding staffing and work/life balance, please know that we hear you and we are constantly evaluating our staffing levels and resources in an effort to keep you and your teammates engaged. As you may have heard, we have developed yet another Service training program that will be launching everywhere this spring and that we see as a great way to develop bench strength for the region, and we also plan to proactively hire additional floaters again this year during the busy summer season. If you have any other feedback or suggestions, please do not hesitate to reach out. In the meantime, thank you for all that you do and for taking the time to share your thoughts!

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      2mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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