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      Equity Residential

      Engaged Employer

      Equity Residential reviews

      No Sympathy for Property Team Members - Community Manager Equity Residential Employee Review

      2.0
      Jul 8, 2019
      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Senior management above the local VP is approachable and seems to truly care about the company culture and the teams. Regional Managers try to build great relationships with their teams and keep them motivated. Leasing consultants can be promoted to community managers with hard work and a lack of other qualified candidates. Pay is decent for many positions.

      Cons

      There is a huge clique in the corporate office and it can be felt on the properties and during meetings. The Regional managers are not in the clique and try to keep the teams happy and motivated. Community managers often feel that they cannot do anything to make changes and are expected to salute and march. Properties are short staffed, only 1 person per 100 apartments which is not enough for resident's expectations. Employees are told to put good reviews on google, ratings websites and glass door for the company. Even the annual employee survey is rigged because the VP can pull statistics for regional portfolios and tell who is giving bad reviews. We even have had meetings about it with our Regional managers making everyone feel like it was to raise morale when it was just to blame managers for the reviews. Employees are afraid to be honest.

      avatar
      Equity Residential Response
      6y
      Although it is difficult for us to hear, we appreciate you taking the time to share your feedback. The environment you described is not in line with our expectations and core values, and we would appreciate an opportunity to discuss your concerns in more detail. Regarding the engagement survey and the requests for reviews, we do want to note that our engagement survey is administered through a third party and comments and ratings cannot be traced to individuals. As for requests for employees to leave reviews on Google or Glassdoor, while we do love for our employees to leave reviews and we do request feedback at times, the intent of those requests should only be to encourage our employees and employee residents to share their honest impressions and experiences on these platforms — if they feel so inclined. If this was communicated in a way other than that, we apologize, and we will clarify expectations with our leaders who may be making the requests. Once again, we appreciate your feedback; please know that we take it seriously. We wish you the best.

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      2mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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