Customer Care - Anonymous employee Eversource Energy Employee Review

1.0
Aug 9, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent hours but benefits cut every year; regular people trying their best in face of really stupid senior management decisions

Cons

Awful morale, incompetent leadership, bad decision making, constant funding cuts to make wall st happy and outsourcing. People are told straight up -- if you don't like it then leave

avatar
Eversource Energy Response
9y
We're really sorry to hear this; we place a high value on employee engagement and strive to foster a positive work environment. We’d be happy to talk more about this with you offline. Our HR department is always available at careers@eversource.com.

Explore other reviews about Eversource Energy

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and strong leadership. Good hands on work as an intern.

Cons

A lack of management being in office.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits. Normal vacation. Interesting job, meaning it’ll keep you mind sharp.

Cons

There are no goals or expectations set that allows you to prove you’re ready for growth. The only way to advance your career is to be one of the cool guys OR work 16 hours a day and weekends. Bonuses and merit increase is the same across the board no matter how much extra you do. The work force is too small for customer/management and the expectations are set too high. There are not enough vehicles for the work force and often times trainees have no way of getting to the job site. We would run out of stock items (cable,wire,connections,transformer,safety gear) that are necessary to keep the power on. Our best coworkers have left for biggest competitor…me too.

avatar
Eversource Energy Response
6d
Thank you for taking the time to share your experience and for your many years of service with Eversource. We appreciate your recognition of our compensation, benefits, and the meaningful work our employees do every day to serve our customers and communities. We're sorry to hear that your experience with career growth, workload expectations, and overall morale did not meet your expectations. Creating clear development pathways, supporting employee growth, and fostering an engaging work environment are all areas we continuously evaluate and work to improve. We also understand the importance of providing our teams with the resources, equipment, and support they need to perform their jobs safely and effectively. We know that maintaining a positive workplace culture requires constant attention, and we remain committed to investing in our employees and their development. Thank you again for sharing your perspective. We wish you the very best in your future endeavors.
See reviews by: Helpful|Rating|Date|All