Constant Churn & Low Participation Rates - Sales Expel Employee Review

1.0
Aug 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Really nice people who believe in not working too hard to insure work life balance. Not great for commissioned roles or bonuses, but great for someone looking for 30-40 hour a week of low stress work.

Cons

Gross over hiring and poor field sales/channel/marketing strategy has resulted in under 10% of reps hitting their targets. Getting by on a few reps pulling in large deals to save the quarter. Constant churn and turn over is resulting in no sustained success. Poor environment for sales. Push back or try to hold people accountable you'll get fired for not doing things the Expel way.

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Expel Response
2y
Thank you for sharing your feedback about your experience at Expel. We appreciate your insights and are committed to addressing your concerns. We’re happy to hear you enjoy the people you work with and that we value work-life balance across Expel. We actively work to create an inclusive environment while also creating space for others to live life outside of work - and we’re glad you felt that. On the flip side, we’re taking your feedback about where improvements can be made across departments seriously. Our goal is always to enable interesting work, create space to learn and grow, and perform highly as a company - and your advice on where to refine matters. Without feedback, improvement is impossible so we appreciate you keeping it real & bringing your thoughts to us. Thanks for taking the time.

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5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The interview process was absolutely seamless, and I felt well informed about next steps and expectations every step of the way (shoutout to Brandon!). Every single person I met was warm, inviting, and genuinely seemed happy to be part of the Expel team, which made the decision to accept my offer an easy yes! :) The onboarding experience was intentional and thoughtfully personalized to my role, with a checklist that was easy to follow and trainings that built naturally week by week in a way that never felt overwhelming. We also had the opportunity to participate in new hire meet and greets with leaders across the organization, and what continues to stand out to me is the level of transparency, authenticity, and humanness every leader at Expel brings.

Cons

The success of current AEs at Expel is super inspiring, which sets a high bar and everyone is very driven, so it can take a bit of time a to fully ramp and feel confident in your role initially. It also takes time to build key relationships and earn trust with partners and customers, so consistent presence, early territory engagement, and ongoing relationship building are critical to long term success.

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