A Company With Heart, But in Need of Steady Leadership - Director Expel Employee Review

1.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong company culture (at least historically) and a genuinely impressive product. The founders are approachable, down-to-earth, and clearly care. Most people here are kind, collaborative, and great to work with.

Cons

There's been so much leadership turnover that the culture is starting to erode. Many recent C-level hires feel misaligned with the values that made this place special. There’s a lack of steady leadership and long-term vision, which leads to reactive decision-making, siloed work, and general confusion. There have been glimmers of hope, moments where it felt like things were improving, but those changes never seem to stick.

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Expel Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear you value our strong company culture and the care our founders have for the team, it’s something we’re proud of and deeply committed to preserving. We hear your concerns about leadership turnover and the impact it can have on the culture and vision. You’re right that consistency and alignment with our core values are critical, especially as we continue to grow and evolve. Your points about long-term vision, decision-making, and team well-being resonate with us, and we’re actively working to address them. We’re committed to reinforcing what makes Expel special, our people, our culture, and our product, and to creating a steady path forward for everyone here. Thanks again for your thoughtful and candid feedback.

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5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The interview process was absolutely seamless, and I felt well informed about next steps and expectations every step of the way (shoutout to Brandon!). Every single person I met was warm, inviting, and genuinely seemed happy to be part of the Expel team, which made the decision to accept my offer an easy yes! :) The onboarding experience was intentional and thoughtfully personalized to my role, with a checklist that was easy to follow and trainings that built naturally week by week in a way that never felt overwhelming. We also had the opportunity to participate in new hire meet and greets with leaders across the organization, and what continues to stand out to me is the level of transparency, authenticity, and humanness every leader at Expel brings.

Cons

The success of current AEs at Expel is super inspiring, which sets a high bar and everyone is very driven, so it can take a bit of time a to fully ramp and feel confident in your role initially. It also takes time to build key relationships and earn trust with partners and customers, so consistent presence, early territory engagement, and ongoing relationship building are critical to long term success.

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