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Extra Space Storage

Engaged Employer

Expectations High, Pay low - Store Manager Extra Space Storage Employee Review

3.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

- High pay for industry (for what it’s worth) - Not micro-managed - Trust in spur of the moment judgements

Cons

- A lot of favoritism - Expected to do everything - Short staffed, always pulling help away or people quitting - No logical reasoning to reality of situations - Don’t appreciate you long - Forgetful of previous conversations and efforts and make rational decisions then deny prior knowledge - Very greedy with rent increases

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Extra Space Storage Response
7mo
Thank you for providing your feedback. We're sorry to hear about your experience with staffing challenges and communication gaps. We strive to have a strong culture and effective leadership across all our locations. Feedback like yours helps us identify areas we can work to improve.

Explore other reviews about Extra Space Storage

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

lots of work to do

Cons

system errors which slows down processing

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good consideration of their employees, and good standard pay

Cons

They say you are getting a raise or getting paid more but its actually the standard pay they give starting off they just want current employees to feel accomplished with the illusion of it so they are trying to catch you up to that pay, and no actual room for growth do to hierarchy standards,

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