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Extra Space Storage

Engaged Employer

Great job and great benefits - ASM- Assistant Store Manager Extra Space Storage Employee Review

5.0
Apr 6, 2023
Recommend
CEO approval
Business Outlook

Pros

I enjoy working at ESS because of many reasons! some reasons are: SUNDAYS WERE OFF!!, work day ends at 6pm, employees are awesome to work with, the company really cares about their employees, there are always ways to grow in the company (ESS will try to hire within the company before outside). While there are many other reasons these are just a few that intrigued me to want to work for ESS!

Cons

Holidays. ESS provides 4.5 paid holidays for its full-time facility employees, unless additional holidays are state mandated. We do not get enough paid holidays off. Which is very hard when you have kids. Another con is when an employee has worked at ESS for many years and hits the "cap" for hourly pay. They no longer get any increases. This is upsetting due to the fact at the end of the year everyone gets a merit review which is when you would get an increase of pay depending on your performance throughout the year and these people are no longer able to get an increase of pay. This is something that needs to change ASAP! How do you expect to keep an employee for over 15 years but not give any incentive to stay with the company? there should not be a "cap" for field employees and if the "cap" is to stay in place there should be other ways ie. bonus checks cut to employees that have hit the "cap" to compensate for not getting an increase in their hourly rate of pay.

Explore other reviews about Extra Space Storage

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The Company understands when the team needs personal time. The entire team are always willing to help.

Cons

Some sites are more difficult then each other.

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job, not much busy work, far away from District so not bothered often.

Cons

Woke company culture, you need to learn corpospeak to work in the field, no individuality even though company culture claims to celebrate it, you must he inclusive to the company but they don't have to be inclusive to you, cannot handle every day speech, very immoral, bait and switch business model, demands you take ownership of rate increases to protect the company even though you can't stop them from happening, will destroy your local reputation. Extra Space Storage is the Dollar General of the storage industry.

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