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Extra Space Storage

Engaged Employer

Great place to work - Inbound Sales Representative Extra Space Storage Employee Review

4.0
Sep 25, 2023
Recommend
CEO approval
Business Outlook

Pros

ESS is a really fun place to work and our teams and Team Leads are very helpful and supportive. There are a lot of learning opportunities to help guide the Agents towards success.

Cons

They are very strict on break and meal times and adherence to schedules. Also, the commission structure isn't the best. Agents need to be at a certain level above the rest of the sales floor in order to make more than $.50 - $1 per lease.

Explore other reviews about Extra Space Storage

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, good communication, very direct

Cons

Third party owner sites are awful to work at, more physical labor than explained initially, they claim work like balance but it’s really lacking

4.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture to me is everything in a work environment and the culture at ESS is probably the best have encountered. Work-Life balance is good and training is ever ongoing. Looking for a career and not just a job this may be the place. Control the things you can control! In my district, though we are individual locations, we come together as a team to support one another from SM to AM.

Cons

At times can be gossipy and favoritism. What industry could not pay better? Staffing is an issue. Benefits could always be better and less costly for employees

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