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Extra Space Storage

Engaged Employer

Good Company with OK Employees - Site Manager Extra Space Storage Employee Review

3.0
Nov 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, good financials, strong emphasis on work/life balance

Cons

Compensation isn’t great, nor is it scaled to the size facility. Some employees are better than others, promotions appear to be based almost entirely on tenure. Poor training on customer service.

Explore other reviews about Extra Space Storage

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, good communication, very direct

Cons

Third party owner sites are awful to work at, more physical labor than explained initially, they claim work like balance but it’s really lacking

4.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture to me is everything in a work environment and the culture at ESS is probably the best have encountered. Work-Life balance is good and training is ever ongoing. Looking for a career and not just a job this may be the place. Control the things you can control! In my district, though we are individual locations, we come together as a team to support one another from SM to AM.

Cons

At times can be gossipy and favoritism. What industry could not pay better? Staffing is an issue. Benefits could always be better and less costly for employees

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