Regimented workplace culture where an elite class rules - Account Manager FM Employee Review

2.0
Apr 26, 2024
Recommend
CEO approval
Business Outlook

Pros

There are good reasons to work at FM, which are as follows: * Compensation and benefits * Pension plan * Fundamentality strong and unique business model which has produced consistent financial results. * Leading property insurance company in the world * Stable company and stable employement

Cons

Very regimented workplace culture - empowering/encouraging employees to make their own decisions is lacking. Managers encourage client service teams to run to them with the background info so they can make all the key decisions and package them back to the teams for implementation. * Endless meetings involving entire management teams. Meeting attendees are not equal contributors. They are dog and pony shows for managers and favorite priviledged employees to display their egos. The rest of the cast are treated like minions to be seen and not heard. * The priviledged secret society get all the promotions. FM is loaded with AVP's, VP's, and SVP's with silly job titles such as "VP - CST experience and value optimization", "VP-Brand Experience and Engagement", "Manager - Client Service and Broker Engagement", "SVP - Culture and Employee Experience" (with a "Manager" same title reporting to this silly position), "Manager - Strategy and Enablement", All these positions are designed to promote favorite sons and daughters. * The CEO reneged on the hybrid work program, using "team collaboration and knowledge transfer" as silly justification. He is spending millions building new real estate; that's the real reason.

Explore other reviews about FM

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company, fantastic work life balance and people there are really nice

Cons

salary is okay but not the best compared with the other big tech companies

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

* Great business model at the foundation * Solid compensation program: Base salary + bonus * Sustained high profitability over the long term * Stable employement * Pension Plan

Cons

* Extremely hierarchical and regimented * Promotions based on favortism rather than true merit. Employees are precategorized and stigmatized on their ability for future career progression. * Extremely focused on metrics and internal objectives. This leads to box checking, cutting corners and bending rules to meet the numbers. * Extremely heavy workload. No work-life balance. * Management doesn't really incorporate employee feedback; they pretend to to check a box. * Quality of job suffers to keep up with quantity. Everything is becoming data driven and the data is often wrong. Enormous pressure to hit a button and accept at face value whatever the system spews out. * Our CEO builds fancy gold plated office buildings that aren't needed and pulled the plug on hybrid work to justify the investment in the real estate.

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