FM reviews

3.6

64% would recommend to a friend

(843 total reviews)
avatar

Malcolm C. Roberts

57% approve of CEO

70% positive business outlook

FM has an employee rating of 3.6 out of 5 stars, based on 843 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FM employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

843 reviews
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

* Great business model at the foundation * Solid compensation program: Base salary + bonus * Sustained high profitability over the long term * Stable employement * Pension Plan

Cons

* Extremely hierarchical and regimented * Promotions based on favortism rather than true merit. Employees are precategorized and stigmatized on their ability for future career progression. * Extremely focused on metrics and internal objectives. This leads to box checking, cutting corners and bending rules to meet the numbers. * Extremely heavy workload. No work-life balance. * Management doesn't really incorporate employee feedback; they pretend to to check a box. * Quality of job suffers to keep up with quantity. Everything is becoming data driven and the data is often wrong. Enormous pressure to hit a button and accept at face value whatever the system spews out. * Our CEO builds fancy gold plated office buildings that aren't needed and pulled the plug on hybrid work to justify the investment in the real estate.

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are decent with a modest pension.

Cons

Managers are less knowledgeable by the day and so are the frontline workers. There has been a serious decline in knowledge and skills over the past few years but senior management isn't doing anything about it. We assume they don't even notice. The game plan seems to be that AI will take care of everything. Good luck with that. When things start to unravel in a few years every manager will blame someone below them. Maybe then the board of directors will start paying attention to the serious mismanagement that our CEO seems so gleefully proud of.

Viewing 1 - 3 of 843 Reviews

Glassdoor has 1,044 FM reviews submitted anonymously by FM employees. Read employee reviews and ratings on Glassdoor to decide if FM is right for you.