This job sucks dude. - Customer Service Ops FanDuel Employee Review

1.0
Oct 17, 2022
Recommend
CEO approval
Business Outlook

Pros

None. This job sucks. I literally would rather work as a elephant poop shoveler at the zoo than work here.

Cons

You have absolutely no choice over you schedule. They preach and lie through their teeth about "work/life balance" but there is none. Oh, you have to pick up your kids from school at three? HA! Good luck dude. Better ask the work force management overlords if it is okay to do that. You like the holidays because you can relax? Na. Better get used to answering chats from hicks from Louisiana asking why their 57 leg parlay did not win. Don't work here. Not worth the time, energy, or money.

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FanDuel Response
3y
Thank you for sharing your feedback with us. At FanDuel, we are driven by our values and put our people at the heart of everything we do. No person or organisation is perfect, but we believe we have a fantastic team here who are striving to make the company the best it can be. We wish you the best in your future endeavours.

Explore other reviews about FanDuel

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, good impact roles

Cons

Low progression planning, advancement potential

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

office is nice, good benefits

Cons

this company is a sinking ship. its values have changed from a good product and happy employees to we will do anything at all to stay relevant. sports betting is a depleting business. FanDuel let go over 500 people in one day and proceeded to have a massive ad event and paid for peoples subway rides with knicks alum and merch and everything...on the same. exact. day. They do not care about you and they will get rid of anyone. I would not recommend anyone work here unless maybe you just graduated and are looking for experience. We just got rid of our CEO and our CPO is leaving as well as several other high level employees because there is no saving this ship. jump off now is my advice.

6
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