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      FanDuel

      Engaged Employer

      FanDuel reviews

      Very Good Benefits, But Little Advancement - Customer Service Representative FanDuel Employee Review

      3.0
      Nov 5, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      + The benefits Package from Day One is Very Good + Basic Training with Products like Salesforce is Good for Newbies to Tech. + PTO Is Plentiful + Remote or Hybrid Model is Nice for flexible working environments + Almost limitless overtime (Time and a half) during NFL season (Sept through January) $28.50-$30 an hour. + Work/Life Balance is very good. You can simply log off and go about your day after clocking out. No off-hours slack messages or e-mails.

      Cons

      - If you're looking to advance, the ceiling is limited for customer operations. Advise getting your training and certifications outside of work if you intend to target working in Engineering/Sales/Business/Product departments. - Football season is all about volume so meetings with direct line management come to a halt from September to February. - Pay is low for the Atlanta metro area. A second job may be needed during non-football season to make ends meet. - Paid Time Off during Football Season on the weekends is very rare. If you're a football fan, I would get used to working during the big games.

      Explore other reviews about FanDuel

      5.0
      Jul 9, 2026
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart, talented colleagues who are collaborative and willing to help. Opportunities to own meaningful projects early. Flexible work environment with a good balance of in-office collaboration and remote flexibility.

      Cons

      Priorities can shift quickly, Processes are still evolving as the company continues to grow, Cross-functional alignment can sometimes take longer than expected because of the number of stakeholders involved, Decision-making can occasionally be slower than expected due to regulatory and compliance considerations.

      2.0
      Jun 12, 2026
      Marketing associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      office is nice, good benefits

      Cons

      this company is a sinking ship. its values have changed from a good product and happy employees to we will do anything at all to stay relevant. sports betting is a depleting business. FanDuel let go over 500 people in one day and proceeded to have a massive ad event and paid for peoples subway rides with knicks alum and merch and everything...on the same. exact. day. They do not care about you and they will get rid of anyone. I would not recommend anyone work here unless maybe you just graduated and are looking for experience. We just got rid of our CEO and our CPO is leaving as well as several other high level employees because there is no saving this ship. jump off now is my advice.

      6
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