Solid company to work for but job can be difficult at times - Customer Operations Agent FanDuel Employee Review

4.0
Feb 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Work-Life Balance and great people to work with, remote option, some benefits

Cons

Some abusive customers, required to work weekends

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FanDuel Response
3y
We really appreciate you taking the time to provide your feedback on life at FanDuel! We are so glad that you enjoy it here. We also value your feedback on what we could do better and will be reviewing this with our team. FanDuel wouldn’t be where it is today without the contributions and efforts of our global teams so we’d like to extend a huge thanks for being a part of our continued growth!

Explore other reviews about FanDuel

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Great working environment.

Cons

Career growth might not be as open.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

office is nice, good benefits

Cons

this company is a sinking ship. its values have changed from a good product and happy employees to we will do anything at all to stay relevant. sports betting is a depleting business. FanDuel let go over 500 people in one day and proceeded to have a massive ad event and paid for peoples subway rides with knicks alum and merch and everything...on the same. exact. day. They do not care about you and they will get rid of anyone. I would not recommend anyone work here unless maybe you just graduated and are looking for experience. We just got rid of our CEO and our CPO is leaving as well as several other high level employees because there is no saving this ship. jump off now is my advice.

6
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