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First Command Financial Services

Engaged Employer

Great team, long way to go - Anonymous employee First Command Financial Services Employee Review

4.0
May 19, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team to work with Awesome boss Company has a good overall desire to improve

Cons

Old fashioned company Very slow to implement change and improvements Benefits are definitely geared towards older people, not younger.

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First Command Financial Services Response
4y
Thank you for sharing some of the benefits of working at First Command. We maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. As part of our commitment to our employees and clients, through our Agile transformation, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.

Explore other reviews about First Command Financial Services

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

* Having a mission-driven company with a meaningful customer group gives a sense of purpose. * The Employee Stock Option Program (ESOP) gives a common goal throughout the company, which cuts back on the corporate politics I've encountered at other companies. * Leadership is investing in modernization, so being able to help update mature processes leaves an opportunity to make an impact. * Company culture generally values personal improvement, offering investments in personal training and goals that feel supportive of one's career.

Cons

* Decision-making can be slower than in less regulated industries. Although necessary, the combination of compliance, legal review, governance, etc. can make things feel like the move slow for someone accustomed to nimble decision making. * Modernization requires patience and employees have to manage expectations of timeline on some of the corporate improvements.

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistency, team environment, team development, annual pay raises up to maximum for your position, bonuses based on your sales

Cons

Pay is low compared to industry averages Some opportunity for promotions, but not many

avatar
First Command Financial Services Response
2w
Thank you for taking the time to share your experience with First Command. We appreciate your feedback and are glad to know your time with the team had a positive impact. We also appreciate your feedback on compensation and advancement opportunities. That perspective is important as we continue working to support our employees’ growth and recognize their contributions. We’ll be sure to share your comments with our leadership team.
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