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First Command Financial Services

Engaged Employer

Strong mission and great company culture - Digital Marketing Specialist First Command Financial Services Employee Review

5.0
Jun 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Open communication from our executive leadership team. A strong comradery within the home office. Ample talent development programming. Commitment to organizational change that is focused on the future.

Cons

First Command is going through some major changes right now with the Agile transformation and technological shift. This has lead to growing pains but these organizational enhancements are pivotal for future growth.

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First Command Financial Services Response
4y
Thank you for taking the time to share your positive experience. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities to enhance their professional knowledge, develop leadership skills and grow within the organization. We are committed to creating and sustaining a supportive culture that inspires our employees and makes them feel appreciated and part of the First Command family. As part of our commitment to our employees and clients, through our Agile transformation, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.

Explore other reviews about First Command Financial Services

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

* Having a mission-driven company with a meaningful customer group gives a sense of purpose. * The Employee Stock Option Program (ESOP) gives a common goal throughout the company, which cuts back on the corporate politics I've encountered at other companies. * Leadership is investing in modernization, so being able to help update mature processes leaves an opportunity to make an impact. * Company culture generally values personal improvement, offering investments in personal training and goals that feel supportive of one's career.

Cons

* Decision-making can be slower than in less regulated industries. Although necessary, the combination of compliance, legal review, governance, etc. can make things feel like the move slow for someone accustomed to nimble decision making. * Modernization requires patience and employees have to manage expectations of timeline on some of the corporate improvements.

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistency, team environment, team development, annual pay raises up to maximum for your position, bonuses based on your sales

Cons

Pay is low compared to industry averages Some opportunity for promotions, but not many

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First Command Financial Services Response
2w
Thank you for taking the time to share your experience with First Command. We appreciate your feedback and are glad to know your time with the team had a positive impact. We also appreciate your feedback on compensation and advancement opportunities. That perspective is important as we continue working to support our employees’ growth and recognize their contributions. We’ll be sure to share your comments with our leadership team.
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