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      First Command Financial Services

      Engaged Employer

      First Command Financial Services reviews

      Last Company you will need to work for - Sales Director First Command Financial Services Employee Review

      5.0
      Oct 10, 2024
      Sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Military Service and Support: We proudly serve the military and their families, with many team members coming from a military background. Strong Retirement Program: Our Employee Stock Ownership Plan (ESOP) provides 15% of total compensation to every employee. After just five years, you will be 100% vested, allowing many of my friends to retire financially independent. Bonus Structure: Every employee is eligible for an annual bonus starting at 5%. Diverse, Fun, and Friendly Environment: Our team is known for being friendly and helpful. We take full advantage of our beautiful courtyard, hosting fun activities year-round—just look at the photos!

      Cons

      Siloed Departments: Silos still exist across departments and teams, hindering collaboration. Overworked Teams: Teams can become overworked, making it challenging to add additional headcount when needed. Competitive Pay Concerns: Base pay is lower than the industry average. Salary Review Process: HR conducts annual salary reviews, but job descriptions aren’t always accurate. Pay Disparity for Experience: Employees with 5+ years of experience often appear underpaid compared to new hires with similar experience or roles at other companies. While many of us may be satisfied working here until retirement, it’s important to have a base salary that keeps up with inflation and local market conditions.

      avatar
      First Command Financial Services Response
      1y
      Thank you for taking the time to leave us a positive review. Coaching military personnel and their families in their pursuit of financial security is our mission and we love hearing from employees and Advisors about the pride they have in serving this community in a meaningful way. You mentioned an important retirement benefit in the Employee Stock Ownership Program (ESOP). As an employee-owned business, our people are truly invested in the company's growth and, ultimately, in its success. We will be sharing your feedback and advice to management with our executive leadership team. Thank you for taking the time to leave us a review.

      Explore other reviews about First Command Financial Services

      5.0
      May 18, 2026
      Communications manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

      Cons

      Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

      avatar
      First Command Financial Services Response
      1mo
      Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
      4.0
      Jun 23, 2026
      National branch advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consistency, team environment, team development, annual pay raises up to maximum for your position, bonuses based on your sales

      Cons

      Pay is low compared to industry averages Some opportunity for promotions, but not many

      avatar
      First Command Financial Services Response
      5d
      Thank you for taking the time to share your experience with First Command. We appreciate your feedback and are glad to know your time with the team had a positive impact. We also appreciate your feedback on compensation and advancement opportunities. That perspective is important as we continue working to support our employees’ growth and recognize their contributions. We’ll be sure to share your comments with our leadership team.
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