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Firstsource Solutions

Engaged Employer

Good learning experience with scope for improvement - Senior Associate Firstsource Solutions Employee Review

4.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment and good learning opportunities for freshers. Work culture is decent and helps build communication and customer handling skills.

Cons

Salary growth is limited ..

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Firstsource Solutions Response
3mo
Thank you for your valuable feedback. We’re glad to hear that you appreciate the supportive team environment, learning opportunities for freshers, and the work culture that helps build strong communication and customer handling skills. Regarding salary growth, compensation and increments are structured based on performance, role scope, and market benchmarks, and are reviewed as part of the defined appraisal cycle. Strengthening career progression and development initiatives remains an ongoing focus area for us.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
5d
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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