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Firstsource Solutions

Engaged Employer

Great place for growth but management is a bit of challenge - RTA Analyst Firstsource Solutions Employee Review

3.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a good place if you are seeking growth in you profile even though you have to wait for 18 month for a growth but if you are decent in what you do growth is guaranteed Job security is also great I have seen them moving those who don't perform to other process multiple time rather then Letting them go

Cons

Management is bit of challenge here I have been promoted 2 time in my experience and been in 3 processes but the management in each process is always client centric they would always try to juice you for as much as they can out of you

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Firstsource Solutions Response
3mo
Thank you for your detailed feedback. We’re glad to hear that you value the growth opportunities and job security, and that your experience across multiple roles and processes has contributed to your development. It’s also encouraging to know that efforts are made to provide alternative opportunities for employees where possible. While business and client requirements are a key focus, we recognize the importance of maintaining a balanced and employee-centric approach. Ensuring that employee perspectives are heard and considered remains a priority for us. We appreciate your candid advice and will continue working towards creating a more supportive and sustainable work environment.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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