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Firstsource Solutions

Engaged Employer

Unrealistic Expectations - Data Entry Clerk Firstsource Solutions Employee Review

2.0
Jan 12, 2017
Recommend
CEO approval
Business Outlook

Pros

My co-workers were great. Always friendly and there to help if you needed it. Also I loved the hours. First shift was 6am to 2:30. I still had the whole day ahead of me to get things done.

Cons

There production standards were unrealistic. Managements only concern was production and the bottom line. They had no concern for their employees and treated them like slave workers. You would always get talked to or given the "stink eye" just for taking a couple of moments to stretch or rub your eyes because you are sitting and staring at a computer screen for 8 hours. Like I said no consideration for the employees who were busting their butt and getting the work done. If you didn't conform, you got thrown away like yesterday's garbage.

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Firstsource Solutions Response
9y
Thank you for taking the time to leave us your review. We are sorry to hear about your unfortunate experience during the time that you spent with us. Our employees are at the forefront of everything we do and we are committed to empowering, motivating and supporting every member of our team. We are taking your feedback on board and addressing the places we missed in delivering a great work experience for you. We would like to wish you all the best in your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
7h
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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