employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Claims Examiner/Auditor/Trainer - Anonymous employee Firstsource Solutions Employee Review

2.0
Jun 20, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Flexible work schedule is the primary benefit. And just recently added more remote work from jobs. - Ability to work on holidays to receive holiday pay & claim pay - Sometimes offer overtime. Usually mandatory OT, but occasional optional OT

Cons

- No room for advancement - High turnover - Many moths thru out the year of no work, or low work volumes. - Inconsisent pay check. You never really know how much check will be each pay period due to inconsistent work volume. - Low matrix pay, sometimes hard audit results that effect your pay scale. - Poor management and they do not want to hear about your changes or suggestions for improvement. -ALL locations suffer from favoritism. You will only be prompted if you are liked within management. So means you must kiss butt to move up. It does not go by your education level or skill level. Even if you have a college degree. They don't care.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All