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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Work from home team - Customer Service Associate Firstsource Solutions Employee Review

      2.0
      Dec 18, 2017
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, fixed weekly shifts to 2200. good support from bosses.

      Cons

      Sense of isolation despite online support, low wages.

      avatar
      Firstsource Solutions Response
      8y
      Thanks for taking the time and leaving us such great feedback, it's great to read that you and your team are well supported! We love receiving feedback from our employees and we strive to create an environment that allows you to do your best work and develop within the company. We are very grateful to you and your team for the hard work that you do. Keep up the good work!

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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