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Firstsource Solutions

Engaged Employer

Patient service representative - Patient Service Representative Firstsource Solutions Employee Review

1.0
Oct 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Would not even give 1 star to this company, it is the worst. DO NOT DO IT. I regret since day one. Very unprofessional

Cons

Everything!! management is terrible, you are on your own from day 1, lots of reports to do and systems you need to use without any proper training, there is NO communication, lots of work to be done, you come every morning not knowing what to do. Reach out to management and you get no response till hours later, understaffed so much in every location.

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Firstsource Solutions Response
7y
Thank you for your valuable feedback. For us to make this a better experience we would require more details from you and would appreciate if you could share your contact details with us and we will get in touch with you.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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