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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Not a good place to work - Claims Examiner Firstsource Solutions Employee Review

      1.0
      Sep 10, 2019
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours. Can leave for lunch. Food truck comes.

      Cons

      Matrix pay drops regularly. Mgmnt not fair at all. Poor mgmnt all around. Terrible work environment. If sick kid needs to be picked up from school, you cannot leave. If you do, you will have to make up time and then still be treated poorly for weeks for putting child before job. Favoritism is like nothing I have ever seen before. Timed bathroom breaks. High insurance costs. Food is stolen from fridge. Roaches in breakroom. All around terrible place to work. Literally the worst.

      avatar
      Firstsource Solutions Response
      6y
      Thanks for writing in. We take your feedback sincerely. Firstsource being a client centric company is driven by an environment that protects the customer and client data and hence comes with a few restrictions. Having said that, our people are at the core of our values and giving them a great experience is priority for us. Do provide us with your contact details so we can get in touch and understand your concern in detail.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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