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Firstsource Solutions

Engaged Employer

Worst management I've seen in life - Customer Support Representative Firstsource Solutions Employee Review

1.0
Apr 9, 2020
Recommend
CEO approval
Business Outlook

Pros

The process in which I worked, people were really good..but not all...they pressurize employees too much..

Cons

One of the worst management I've ever seen ...these clingy people made me go to office 5 times even after leaving the office...having worked a day extra while I was in notice period they simply made an LOP in my pay slip and made me go to office so many after quitting the job... people in management are really the worst people I ever dealt with...only after going and fighting in office they paid me my full and final settlement amount...I waited nearly 6 months to get one LOP amount and get back the amount from stale check...Its better if the CEO of the company look into the negligence work management is doing and making the employees feel so sick 😠😠😠 .. no proper hike as well...while joining the company they promised to pay shift allowance but after joining there was no shift allowance paid 😒😬

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Firstsource Solutions Response
6y
Thank you for taking the time to share feedback . We are sorry to hear that your off boarding experience with us has not been great . We are proud that the vast majority of our employees (in all areas of business) enjoy a happy and fulfilling career with us. That said, as hard as we try to get it right all the time, there will be times we fall short too. We encourage our employees to contact their HR team or their Managers to give us feedback in all stages of their employment with us. We wish your experience had been positive and our HR team could have resolved all your concerns while you were with the company.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
19h
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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